Shipping policy

All orders are processed within 1-3 business days after payment is received. You will receive a confirmation email once your order has been shipped. Please note that processing times do not include weekends or public holidays.

Shipping Times

Shipping times vary depending on your location. Estimated delivery times will be provided at checkout, but these are only estimates and are not guaranteed. Delays may occur due to customs, postal services, or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and are non-refundable. In the case of a return for a defective or incorrect item, we will cover the cost of return shipping in line with our Return & Refund Policy.

Address Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout. If an incorrect or incomplete address is provided and the order is lost, the buyer takes full responsibility for the lost item. If you notice an error, you must contact us before production or fulfillment is completed. Once your order is processed, we are unable to make changes or issue a refund for address errors.

Order Tracking

Where available, tracking details will be provided once your order has shipped. Please allow up to 48 hours for tracking information to update.

Customs & Duties

International orders may be subject to customs duties, import taxes, or fees once the shipment reaches the destination country. These charges are the responsibility of the buyer, and [Your Brand Name] is not responsible for any additional costs.

Contact Us

For questions or to exercise your rights, please contact:
info@offworldarchive.com
43 Crana Avenue, East Lindfield, NSW, 2070, AU