Frequently asked questions

What is the return policy?

We offer a 30-day return window from the date you receive your item. Returned items must be unworn, unused, unwashed, with tags attached and in original packaging, along with proof of purchase. We also do not accept returns for change of mind, incorrect size selection, or general wear and tear.

For further return enquiries, please contact info@offworldarchive.com

When will I get my order?

Orders are processed within 1–3 business days after payment is received (excluding weekends and public holidays). Once shipped, you’ll receive a confirmation email with tracking details where available.

Delivery times vary by location and are estimates only and may be affected by customs, postal services, or other factors outside our control.

How do your items fit?

Our product features a slightly cropped, boxy fit for a modern streetwear look. For a more oversized look, we recommend sizing up. Please refer to the sizing guide in the product page if you are still unsure.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order. All shipping fees are non-refundable.